I was packing and getting ready to leave for the Thanksgiving holiday and realized there was something seriously wrong with my filter system. I found OcReefCare online and saw that it said 24 hour emergency service. It was 10pm. He came over immediately and thoroughly checked everything in my tank, including the PH. He asked me questions and gave me an evaluation of my tank. He helped me eliminate a bad filter system that had a leak possibility. I live on the 3rd floor in an apartment and he saved me from a liability that had already been leaking. In addition, he spent time giving me an education on the tank environment and care advice. He even helped me figure out how the local fish shops have been making money off my ignorance by selling me things that I didn’t need and even polluted my tank environment. Alfonso, the owner, even called to follow up a week later in which I have hired him to service my tank monthly. I met his service staff and they got the job done. My tank looks like it did when I first set it up and Alfonso is going to help me choose combinations of fish that will get along, as well as coral. The communication is wonderful and I highly recommend his services to anyone.